Chatbots Meeting Every Human Need
Chatbots and artificial intelligence, in their basic form, are no new thing. In fact, Alan Turing and Joseph Weizenbaum were already...
Do You Have Bad Customer Service?
People are always talking about how bad customer service is. It is a fundamental part of every business, yet it seems like companies...
Generation Z values fast customer service
Keeping your customers happy is a huge part of what you probably do every day at your business. Of course, there’s all the other stuff,...
Five Customer Service Steps To Follow
As a business, managing and training customer service reps can be very tedious, especially if you aren’t exactly sure what your customer...
AI Functionality in New Smartphones
Technology is expanding very quickly, but in the smartphone market, it seemed as if the phone manufacturers hit a wall for a few years....
