Use Chatbots to Supplement, not Replace, Existing Customer Service Efforts
Chatbots are one of the most talked-about mobile trends in 2017 with many predicting it will be the future of business-customer...
Chatbots and the Uncanny Valley
The term “uncanny valley” was coined by notable robotics professor, Masahiro Mori, in 1970 to explain the phenomena of unease in the...
How To Use Chatbots To Generate More Leads
If you’ve ever had to call a customer support number, you’ve encountered that all-too familiar voice reading off a list of options and...
SMS Messaging for Business
SMS messaging services can be crucial to market a business. Dan Hinckley, an experienced digital marketing expert, recently wrote an...
