

Nine Things That Will Make Your Chatbot Easier To Talk To
Chatbots have been slower to catch on than experts predicted. A big part of the problem leading to the slower than desired adoption rate...


Chatbots and the Hospitality Industry are a Match Made in Heaven
Businesses of all kinds are discovering the many benefits that chatbots have to offer them. One industry in particular that’s especially...


Use Chatbots to Supplement, not Replace, Existing Customer Service Efforts
Chatbots are one of the most talked-about mobile trends in 2017 with many predicting it will be the future of business-customer...


Chatbots and the Uncanny Valley
The term “uncanny valley” was coined by notable robotics professor, Masahiro Mori, in 1970 to explain the phenomena of unease in the...


How To Use Chatbots To Generate More Leads
If you’ve ever had to call a customer support number, you’ve encountered that all-too familiar voice reading off a list of options and...