How To Use Chatbots To Generate More Leads
If you’ve ever had to call a customer support number, you’ve encountered that all-too familiar voice reading off a list of options and...
Mobile: The New Face of Customer Service
As technology improves and becomes more accessible throughout the world, the face of customer service is changing too. The first...
Proactive Customer Service Tactics
Most of what we consider “customer service” is the group of people who answer angry phone calls from frustrated customers. And while that...
