Mobile: The New Face of Customer Service
As technology improves and becomes more accessible throughout the world, the face of customer service is changing too. The first...
Proactive Customer Service Tactics
Most of what we consider “customer service” is the group of people who answer angry phone calls from frustrated customers. And while that...
3 Customer Service Phrases to Use
Working in customer service is difficult because you are constantly trying to figure out how to best approach your customers and give...
Engaging your customers: Best marketing
The internet is a powerful tool for marketing. But it is a double-edged sword because it also makes it easier for all your competition to...
