Do You Have Bad Customer Service?
People are always talking about how bad customer service is. It is a fundamental part of every business, yet it seems like companies...
Generation Z values fast customer service
Keeping your customers happy is a huge part of what you probably do every day at your business. Of course, there’s all the other stuff,...
Tips for Social Media Marketing
Every business should be looking ahead to 2017 and figuring out what they are going to be doing for marketing in the new year. One of the...
Five Customer Service Steps To Follow
As a business, managing and training customer service reps can be very tedious, especially if you aren’t exactly sure what your customer...
AI Functionality in New Smartphones
Technology is expanding very quickly, but in the smartphone market, it seemed as if the phone manufacturers hit a wall for a few years....
Engaging Millennials: Stick with text
For a long time, marketers have tried to analyze Millennials and their shopping habits in order to figure out how to win their business....
Mobile World Conference: First Day
The Mobile World Conference has kicked off, which means there are a lot of new and exciting technologies being announced and shown off....
