Mobile Invasion

Negative Publicism is a poisonous dart in a business. They are mostly delivered through the blow gun mechanism of Yelp for that matter....

Most of what we consider “customer service” is the group of people who answer angry phone calls from frustrated customers. And while that...

Working in customer service is difficult because you are constantly trying to figure out how to best approach your customers and give...

One of the most important aspects of marketing is understanding who is your audience and what they are interested in. The better a...

SMS messaging services can be crucial to market a business. Dan Hinckley, an experienced digital marketing expert, recently wrote an...

Customer service can be handled through a variety of platforms. Today’s world features customer service being handled through phone...

Chatbots and artificial intelligence, in their basic form, are no new thing. In fact, Alan Turing and Joseph Weizenbaum were already...

With nearly all Americans owning cell phones, and the majority of them having access to SMS, text marketing is an extremely powerful...

The internet is a powerful tool for marketing. But it is a double-edged sword because it also makes it easier for all your competition to...

The Internet has made it easier and harder to reach your customers all at once. On one hand, there are an infinite number of ways to...